{"id":2620,"date":"2023-12-16T08:27:43","date_gmt":"2023-12-16T07:27:43","guid":{"rendered":"https:\/\/troeger-services.com\/?page_id=2620"},"modified":"2024-07-04T21:11:25","modified_gmt":"2024-07-04T19:11:25","slug":"automation-and-workflows","status":"publish","type":"page","link":"https:\/\/troeger-services.com\/en\/automation-and-workflows\/","title":{"rendered":"Automation and workflows with ITSM, ITOM and ESM"},"content":{"rendered":"<div class=\"row-full py-5 mb-12 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container mx-auto py-6 grid grid-cols-1 md:grid-cols-2 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-2c59a7\">\n<div class=\"lg:pr-8 xl:pr-12 order-2 md:order-1 wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\">Automation, workflow, ITSM<\/p>\n\n\n\n<h1 class=\"text-2xl sm:text-3xl md:text-4xl mt-1 wp-block-heading eplus-wrapper\">Automation and workflows with ITSM and ESM - focus on the really important tasks and create the basis for your growth<\/h1>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-832ffd\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Request an initial consultation<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"flex justify-center py-12 order-1 md:order-2 wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"253\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png\" alt=\"Action-relevant analyses Graphic\" class=\"wp-image-1493\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png 545w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen-300x139.png 300w\" sizes=\"auto, (max-width: 545px) 100vw, 545px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\"><\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">\"...and the best? Evaluate with our independent consulting approach, the best manufacturers, with only one contact person\"<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n<\/div>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Effortless automation for smoother service delivery<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n<\/div>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-79c03eefc0f646ce3d8989f015a040e9 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-d1bfab\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png\" alt=\"\" class=\"wp-image-2497\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Switch your repetitive tasks to Auto-Drive<\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-f0e2348a8c87946662b1f890f851b10e\">Automate your most important routine processes and give all employees more time to concentrate on the strategic aspects of their tasks.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt.png\" alt=\"\" class=\"wp-image-2492\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Stay up to date with the latest developments<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-0b084b6652fb1b955331dac0feeeed39\">Simple data collection, intelligent analyses and automatic responses take the work out of event management.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down.png\" alt=\"\" class=\"wp-image-2483\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Ensure a robust and stable infrastructure<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-1c3208d8f0fa518d8991a852d0356f29\">Get a comprehensive overview of capacity and availability with real-time monitoring, historical trends and what-if scenario analysis.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n\n\n<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile eplus-wrapper\"><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/unterschied-itsm-itom-esm-erklaert-en.mp4\"><\/video><\/figure><div class=\"wp-block-media-text__content\"><p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\"><strong>THE DIFFERENCES BETWEEN ITSM, ESM AND ITOM EXPLAINED.<\/strong><\/p>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<p class=\"text-lg eplus-wrapper eplus-styles-uid-fe641a\">In this video I would like to explain the differences between IT Service Management, Enterprise Service Management and IT Operations Management<\/p><\/div><\/div>\n\n\n<p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<h3 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-5ad16f\">Everyday processes that just work<\/h3>\n\n<p class=\"has-text-align-center eplus-wrapper eplus-styles-uid-5ad16f\">With simple drag-and-drop tools, anyone can create workflows for processes like invoicing, onboarding or annual office maintenance.<\/p>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-579d7cbfb359a4311e61667d01846363 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-672021\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt.png\" alt=\"\" class=\"wp-image-2496\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Drag-and-drop designer<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Drag-and-drop process automation makes process and service automation easy and helps you to create new service offers in just a few minutes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit.png\" alt=\"\" class=\"wp-image-2493\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Low-code technology<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-a03d3f23c51e9ccb9100426b8c541db6\">Low- and no-code tech turns every employee into a citizen developer. They no longer have to rely on the IT department to develop solutions for the rest of the company.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring.png\" alt=\"\" class=\"wp-image-2490\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Simple integration<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\">A range of simple connectors allows you to easily connect and control third-party systems - without any additional programming effort.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-afc793b491f4ee3bdf1d791f6e74112e is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-7d7f0a\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements.png\" alt=\"\" class=\"wp-image-2488\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>End-to-end automations<\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-eac1d62616b4bb73c6bf4c08488f0556\">Start orchestration processes from the service catalog for complete end-to-end automation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner.png\" alt=\"\" class=\"wp-image-2494\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Data-rich dashboards<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-f7775c77664b83b420a4fa72df7846c0\">Get an overview of end-user requirements and system performance with dashboards that show status and trends.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture.png\" alt=\"\" class=\"wp-image-2504\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Intelligent analysis<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-321cf0f85178ce35c3fd125ae514fe04\">Understand capacity, availability, performance, compliance and security events with intelligent monitoring and analytics.<\/p>\n<\/div>\n<\/div>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Advantages over advantages<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-bb9ed2cff13a5c41abb8249fa5a726fa is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-68b4be\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-industry.png\" alt=\"Icon Case Study Industry\" class=\"wp-image-902\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>24-hour access<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Put the power of technology and support in the hands of your employees: anywhere, anytime.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"84\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-use-case.png\" alt=\"Icon Use Case\" class=\"wp-image-904\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>60% Time saving<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-e1e72c4d050eddf52f1b688c55946a37\">Take back control of your time by automating repetitive tasks and taking the administrative burden off your hands.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-zeitraum.png\" alt=\"Icon Project period\" class=\"wp-image-905\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>100% Operating time<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Eliminate interruptions to billable time with comprehensive tools that help you achieve uninterrupted availability.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-039e0516ca9eeea7e218031d9a952245 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-201bad\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-industry.png\" alt=\"Icon Case Study Industry\" class=\"wp-image-902\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Tools for the digital workplace<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Enterprise service management tools, including ITOM, provide a platform that delivers and supports business services wherever and whenever they are needed...<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"84\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-use-case.png\" alt=\"Icon Use Case\" class=\"wp-image-904\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Support for home workers<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-fcf78ca91864175ca452e7cc53ef4a48\">A great digital support experience is critical for employees working from home. A modern service desk helps you support employees without stretching budgets or teams...<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/07\/icon-zeitraum.png\" alt=\"Icon Project period\" class=\"wp-image-905\" title=\"\"><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Digital transformation<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Drive innovation inside and outside IT with digital capabilities that empower everyone in your organization. Give every employee the insights and tools they need to stay ahead of the game.<\/p>\n<\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-5ad16f\">Take the first step towards transforming your business. Let us show you how IFS assyst can maximize your IT efforts and give you an overview of the key features and functions.<\/h3>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n<div class=\"wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-847109\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-41404b\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Request an initial consultation<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons eplus-wrapper is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-d9dd43\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Request a demo<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Automation, Workflow, ITSM Automatisierung und Workflows mit ITSM und ESM &#8211; Konzentration auf die wirklich wichtigen Aufgaben und schaffen Sie die Grundlage f\u00fcr Ihr Wachstum &#8222;&#8230;und das Beste? Evaluieren Sie mit unserem unabh\u00e4ngigen Beratungsansatz, die Besten Hersteller, mit nur einem Ansprechpartner&#8220; M\u00fchelose Automatisierung f\u00fcr eine reibungslosere Leistungserbringung Schalten Sie Ihre sich wiederholenden Aufgaben auf Auto-Drive [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2044,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_plus_copied_stylings":"{}","_themeisle_gutenberg_block_has_review":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[20,23,45,21,47,49,51,42,22,53,57,43,41,19,18,59,44,46,25,55,48,50,52,54,61,58,60,56,26],"class_list":["post-2620","page","type-page","status-publish","has-post-thumbnail","hentry","tag-esm","tag-assyst","tag-availability-management","tag-blog","tag-capacity-and-performance-management","tag-change-enablement","tag-deployment-management","tag-enterprise-service-management","tag-ifs","tag-incident-management","tag-it-asset-management","tag-it-operations-management","tag-it-service-management","tag-itom","tag-itsm","tag-knowledge-management","tag-micro-focus","tag-monitoring-and-event-management","tag-opentext","tag-problem-management","tag-release-management","tag-service-catalog-management","tag-service-configuration-management","tag-service-continuity-management","tag-service-desk","tag-service-financial-management","tag-service-level-management","tag-service-request-management","tag-smax"],"_links":{"self":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages\/2620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/comments?post=2620"}],"version-history":[{"count":0,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages\/2620\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media\/2044"}],"wp:attachment":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media?parent=2620"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/categories?post=2620"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/tags?post=2620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}