{"id":728,"date":"2021-07-20T07:48:47","date_gmt":"2021-07-20T05:48:47","guid":{"rendered":"https:\/\/troeger-services.com\/?page_id=728"},"modified":"2024-07-05T05:12:49","modified_gmt":"2024-07-05T03:12:49","slug":"managed-service","status":"publish","type":"page","link":"https:\/\/troeger-services.com\/en\/managed-service\/","title":{"rendered":"Managed Service ITSM to lead your goals to success from all perspectives."},"content":{"rendered":"<div class=\"mt-12 py-8 grid grid-cols-1 md:grid-cols-2 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\">Managed Services ITSM, ESM, ITOM<\/p>\n\n\n<h1 class=\"text-2xl sm:text-2xl md:text-3xl mt-1 wp-block-heading eplus-wrapper\">Get a long-term partner on board. In IT management as a whole, e.g. ITSM, ITOM, ESM, you will take a pragmatic and short-term shortcut to your success. This from all perspectives, business goals, business processes, IT processes, operational change management, human change management<\/h1>\n\n\n<p class=\"text-lg mt-2 eplus-wrapper eplus-styles-uid-a62243\">The success of any technology implementation lies in full adoption. Yet many customers get bogged down with management and maintenance, preventing them from driving adoption and continuous value. Our comprehensive range of reactive and proactive application and solution management services help you address these shortcomings.<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"relative my-12 path-right wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"bubble1 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"eplus-wrapper\">Recording the status quo: infrastructure, interfaces, application landscape<\/p>\n<\/div>\n\n\n\n<div class=\"bubble2 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"eplus-wrapper\">Advice on optimization potential and IT environment<\/p>\n<\/div>\n\n\n\n<div class=\"bubble3 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"eplus-wrapper\">Outsourced operation and further development of services<\/p>\n<\/div>\n\n\n\n<div class=\"path-circle-txt wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"text-base md:text-xl text-center has-text-align-left eplus-wrapper\">Continuous Service Improvement<\/p>\n<\/div>\n\n\n\n<figure class=\"relative inset-0 h-full w-full object-cover wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"787\" height=\"939\" alt=\"a screenshot of a video game\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/06\/path.png\" class=\"wp-image-332\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/06\/path.png 787w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/06\/path-251x300.png 251w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/06\/path-768x916.png 768w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"mt-12 py-8 grid grid-cols-1 md:grid-cols-2 mb-12 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"text-1xl sm:text-2xl md:text-3xl mt-1 wp-block-heading eplus-wrapper\">Leave the overview of the application landscape to us<\/h2>\n\n\n\n<p class=\"eplus-wrapper\">Start with an initial consultation and let us cast your IT environment into a phase model free of charge and select suitable product groups.<\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-cc620d\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/troeger-services.com\/en\/first-interview\/\" style=\"border-radius:0px\">Request an initial consultation<\/a><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"my-24 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\">Case Study<\/p>\n\n\n\n<h4 class=\"text-2xl sm:text-2xl md:text-3xl mt-1 wp-block-heading eplus-wrapper\" id=\"was-unsere-kunden-sagen\">What our customers say<\/h4>\n\n\n<div class=\"mt-8 grid grid-cols-1 md:grid-cols-2 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-00e55c\">\n<div class=\"self-stretch wp-block-column is-vertically-aligned-top eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"relative pt-64 pb-10 overflow-hidden wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"absolute inset-0 h-full w-full object-cover wp-block-image size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"675\" height=\"850\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/08\/einfuehrung-digitalen-leitstand.jpg\" alt=\"Meeting on the introduction of the digital control center\" class=\"wp-image-1240\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/08\/einfuehrung-digitalen-leitstand.jpg 675w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/08\/einfuehrung-digitalen-leitstand-238x300.jpg 238w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/08\/einfuehrung-digitalen-leitstand-572x720.jpg 572w\" sizes=\"auto, (max-width: 675px) 100vw, 675px\" \/><\/figure>\n\n\n\n<div class=\"absolute inset-0 mix-blend-multiply bg-primary opacity-70 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n\n\n\n<div class=\"relative px-8 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"text-white eplus-wrapper\">Case study premium car manufacturer<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"border p-8 self-stretch wp-block-column is-vertically-aligned-top eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\"><p class=\"mb-2 eplus-wrapper eplus-styles-uid-a62243\"><strong>How a leading German premium car manufacturer introduced the digital control center<\/strong><\/p>\n\n<p class=\"eplus-wrapper eplus-styles-uid-a62243\"><meta charset=\"utf-8\"><meta charset=\"utf-8\">After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.<\/p>\n\n\n<p class=\"mt-5 text-base font-medium text-secondary eplus-wrapper\"><a href=\"https:\/\/troeger-services.com\/en\/contact\/\" data-type=\"page\" data-id=\"13\"><\/a><a href=\"https:\/\/troeger-services.com\/en\/automotive\/\" data-type=\"post\" data-id=\"891\">\u2192 Read more<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"my-24 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"grid grid-cols-1 md:grid-cols-2 md:gap-4 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-daae7d\">\n<div class=\"order-2 md:order-1 wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\">DOWNLOAD NOW<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size eplus-wrapper\" id=\"35-seiten-fachwissen\">35 pages of expertise<br><\/h2>\n\n\n\n<p class=\"text-lg eplus-wrapper\">This e-book will help you to introduce the right IT Service Management &amp; Enterprise Service Management solution in your company.<\/p>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size eplus-wrapper\" id=\"35-seiten-geballtes-wissen-damit-sie-nicht-die-falsche-entscheidung-bei-der-auswahl-ihrer-itsm-esm-losung-treffen\"><strong>35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your<\/strong> <strong>ITSM &amp; ESM solution.\u00a0<\/strong><\/h3>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.<\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"is-style-fill wp-block-button eplus-wrapper eplus-styles-uid-8b7c40\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/ITSM-ESM-BUYERS-GUIDE-EXCLUSIVE-FOR-GITEX-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DOWNLOAD NOW<\/strong><\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"flex justify-center py-12 order-1 md:order-2 wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/95868af5-a93d-405b-a545-37576a6b6136.png\" alt=\"\" class=\"wp-image-1828\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/95868af5-a93d-405b-a545-37576a6b6136.png 800w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/95868af5-a93d-405b-a545-37576a6b6136-300x225.png 300w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/95868af5-a93d-405b-a545-37576a6b6136-768x576.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n<div class=\"py-12 grid grid-cols-1 md:grid-cols-2 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\"><strong>PROFESSIONAL ADVICE<\/strong><\/p>\n\n\n\n<h3 class=\"text-2xl sm:text-2xl md:text-3xl mt-1 wp-block-heading eplus-wrapper\" id=\"it-service-management-mit-itsm-kaufberatung\">IT service management with ITSM purchasing advice<\/h3>\n\n\n\n<p class=\"eplus-wrapper\">Do you need professional advice on planning and implementing your IT service management?<\/p>\n\n\n\n<p class=\"eplus-wrapper\"><strong><a href=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/ITSM-ESM-BUYERS-GUIDE-EXCLUSIVE-FOR-GITEX-2023.pdf\" target=\"_blank\" rel=\"noopener\" title=\"The e-book &quot;ITSM &amp; ESM Buyer&#039;s Guide&quot;\">The e-book \"ITSM &amp; ESM Buyer's Guide\"<\/a><\/strong> will help you make the right choice.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"py-12 grid grid-cols-1 md:grid-cols-2 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\"><strong>THIS INFORMATION WILL HELP YOU<\/strong><\/p>\n\n\n\n<h4 class=\"text-2xl sm:text-2xl md:text-3xl mt-1 wp-block-heading eplus-wrapper\" id=\"zeit-sparen-mit-unserer-itsm-kaufberatung\">Save time with our ITSM purchasing advice<\/h4>\n\n\n\n<p class=\"eplus-wrapper\">Does your company need an IT service management tool?<\/p>\n\n\n\n<p class=\"eplus-wrapper\"><strong>Then you should read our e-book.<\/strong><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Here you will find <strong>Information that will help you<\/strong> can <strong>the right<\/strong> IT Service Management &amp; Enterprise Service Management<strong> solution for your company.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"is-style-fill wp-block-button eplus-wrapper eplus-styles-uid-d8544b\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/ITSM-ESM-BUYERS-GUIDE-EXCLUSIVE-FOR-GITEX-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DOWNLOAD NOW<\/strong><\/a><\/div>\n\n<div class=\"is-style-fill wp-block-button eplus-wrapper eplus-styles-uid-615eb4\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/troeger-services.com\/en\/wir-stellen-unsere-partner-vor\/\">Our partners<\/a><\/div>\n\n<div class=\"is-style-fill wp-block-button eplus-wrapper eplus-styles-uid-cbbc41\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/www.ifs.com\/de\/industries\/service-industries\/retail-aftermarket-services\" target=\"_blank\" rel=\"noopener\">IFS Retail<\/a><\/div>\n\n<div class=\"is-style-fill wp-block-button eplus-wrapper eplus-styles-uid-56a752\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/www.opentext.com\/solutions\/industry\/retail\" target=\"_blank\" rel=\"noopener\">Opentext Retail<\/a><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"grid grid-cols-1 md:grid-cols-2 md:gap-4 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-0d9af5\">\n<div class=\"flex justify-center py-12 wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a.jpg\" alt=\"\" class=\"wp-image-1832\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a.jpg 500w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a-300x300.jpg 300w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/11\/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a-150x150.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"text-lg wp-block-heading eplus-wrapper\" id=\"andre-troger-ceo\">Andr\u00e9 Tr\u00f6ger - CEO<\/h4>\n\n\n\n<p class=\"eplus-wrapper\">TR\u00d6GER IT BUSINESS CONSULTING<\/p>\n\n\n\n<p class=\"has-orange-color has-text-color has-medium-font-size eplus-wrapper\">\"Choosing the right ITSM tool doesn't have to be difficult.<\/p>\n\n\n\n<p class=\"has-orange-color has-text-color has-medium-font-size eplus-wrapper\">Make it easy for yourself with our <a href=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/ITSM-ESM-BUYERS-GUIDE-EXCLUSIVE-FOR-GITEX-2023.pdf\" target=\"_blank\" rel=\"noopener\" title=\"E-Book &quot;ITSM BUYING ADVICE&quot;.\">E-Book \"ITSM BUYING ADVICE\".<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"is-style-outline wp-block-button eplus-wrapper is-style-outline--1 eplus-styles-uid-45daa5\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/ITSM-ESM-BUYERS-GUIDE-EXCLUSIVE-FOR-GITEX-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DOWNLOAD NOW<\/strong><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Managed Services ITSM, ESM, ITOM Holen Sie sich einen langfristigen Partner ins Boot. Im gesamten IT Management wie z.B. ITSM, ITOM, ESM werden Sie pragmatisch und kurzfristig Ihre Abk\u00fcrzung zu Ihrem Erfolg gehen. Dies aus allen Perspektiven, Business Ziele, Busines Processe, IT Prozesse, Operational Change Management, Human Change Management Der Erfolg jeder Technologie-Implementierung liegt in [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2977,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_plus_copied_stylings":"{}","_themeisle_gutenberg_block_has_review":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1,14],"tags":[23,45,21,47,49,51,42,20,22,53,57,43,41,19,18,59,44,46,25,55,48,50,52,54,61,58,60,56,26],"class_list":["post-728","page","type-page","status-publish","has-post-thumbnail","hentry","category-allgemein","category-blog","tag-assyst","tag-availability-management","tag-blog","tag-capacity-and-performance-management","tag-change-enablement","tag-deployment-management","tag-enterprise-service-management","tag-esm","tag-ifs","tag-incident-management","tag-it-asset-management","tag-it-operations-management","tag-it-service-management","tag-itom","tag-itsm","tag-knowledge-management","tag-micro-focus","tag-monitoring-and-event-management","tag-opentext","tag-problem-management","tag-release-management","tag-service-catalog-management","tag-service-configuration-management","tag-service-continuity-management","tag-service-desk","tag-service-financial-management","tag-service-level-management","tag-service-request-management","tag-smax"],"_links":{"self":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages\/728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/comments?post=728"}],"version-history":[{"count":0,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/pages\/728\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media\/2977"}],"wp:attachment":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media?parent=728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/categories?post=728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/tags?post=728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}