{"id":1778,"date":"2022-10-07T17:53:02","date_gmt":"2022-10-07T15:53:02","guid":{"rendered":"https:\/\/troeger-services.com\/?p=1778"},"modified":"2024-02-09T01:34:13","modified_gmt":"2024-02-09T00:34:13","slug":"a-new-way-of-reducing-costs-employee-satisfaction-and-customer-satisfaction-cannot-be-achieved-by-conventional-means","status":"publish","type":"post","link":"https:\/\/troeger-services.com\/en\/a-new-way-of-reducing-costs-employee-satisfaction-and-customer-satisfaction-cannot-be-achieved-by-conventional-means\/","title":{"rendered":"A new way to reduce costs Employee satisfaction and customer satisfaction with ITSM"},"content":{"rendered":"<div class=\"row-full py-5 mb-12 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"container mx-auto py-4 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"py-12 grid grid-cols-1 md:grid-cols-2 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"text-2xl sm:text-3xl md:text-4xl mt-1 wp-block-heading eplus-wrapper\">A new way of reducing costs Employee satisfaction and customer satisfaction cannot be achieved by conventional means!!!<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"eplus-wrapper\">A new way to reduce costs Employee satisfaction and customer satisfaction is not achieved by conventional means Goal: Improve the service experience! Discover a better service experience for your customers, employees and suppliers. Through an efficient and coordinated process, you lay the foundation for your growth. ITSM, ITOM and ESM do it for you<\/p>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"The TITBC company logo, the experts for ITSM, ITOM, ESM. The only experts who incorporate all perspectives for your guaranteed success.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading eplus-wrapper\"><img decoding=\"async\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/14.0\/1f914\/32.png\" alt=\"\ud83e\udd14\" title=\"\"><strong><\/strong><\/h2>\n\n\n\n<p class=\"eplus-wrapper\"> <\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size eplus-wrapper\"><strong>ITSMandESM<\/strong>&nbsp;&#8211;&nbsp;<strong>Prove value with ROI<\/strong><\/h2>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">When management looks at IT and the services it provides, they see it as a cost center that requires investment to maintain business continuity. Therefore, it can be difficult for IT departments to get the necessary budget for software systems that are seen as extras by management.<\/p>\n\n\n\n<p class=\"eplus-wrapper\">Fortunately, ITSM systems actually deliver a significant return on investment. IT organizations that are able to demonstrate the economic benefits to the business as a whole will find it easier to justify their costs and gain management buy-in for their service management platforms.<\/p>\n\n\n\n<p class=\"eplus-wrapper\">Service management platforms actually deliver a measurable return on investment in every area they touch. They help increase profits by reducing expenses and provide a technical advantage that increases revenue.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size eplus-wrapper\"><strong>\ud83d\udca1<\/strong><br><strong>How to measure ROI<\/strong><\/h2>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">When management looks at IT and the services it provides, they see it as a cost center that requires investment to maintain business continuity. Therefore, it can be difficult for IT departments to get the necessary budget for software systems that are seen as extras by management.<\/p>\n\n\n\n<p class=\"eplus-wrapper\">Fortunately, ITSM systems actually deliver a significant return on investment. IT organizations that are able to demonstrate the economic benefits to the business as a whole will find it easier to justify their costs and gain management buy-in for their service management platforms.<\/p>\n\n\n\n<p class=\"eplus-wrapper\">Service management platforms actually deliver a measurable return on investment in every area they touch. They help increase profits by reducing expenses and provide a technical advantage that increases revenue.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size eplus-wrapper\"><strong>\ud83d\udca1<\/strong><br><strong>Determine ITSM ROI<\/strong><\/h2>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Most ITSM systems measure everything they touch and are therefore invaluable for calculating ROI.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-orange-color has-text-color has-large-font-size eplus-wrapper\"><br><strong><img decoding=\"async\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/14.0\/1f449\/32.png\" alt=\"\ud83d\udc49\" title=\"\"><strong>Tip<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">An ITSM system for 3000 employees costs 1\/5 of the savings per month.<\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-1024x1024.png\" alt=\"\" class=\"wp-image-1788\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-1024x1024.png 1024w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-300x300.png 300w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-150x150.png 150w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-768x768.png 768w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung-720x720.png 720w, https:\/\/troeger-services.com\/wp-content\/uploads\/2022\/10\/kostensenkung.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Do you like the format? Do you miss something? Do you have any questions?<\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\"><strong>CONTACT<\/strong>&nbsp;<strong>TO<\/strong>&nbsp;<strong>MIR<\/strong><\/p>\n\n\n\n<p class=\"eplus-wrapper\"><a href=\"mailto:andre.troeger@troeger-services.com\" target=\"_blank\" rel=\"noreferrer noopener\">andre.troeger@troeger-services.com<\/a><\/p>\n\n\n\n<p class=\"eplus-wrapper\"><a href=\"https:\/\/wa.me\/message\/75VUSUSZ2I2IE1\" target=\"_blank\" rel=\"noopener\">https:\/\/wa.me\/message\/75VUSUSZ2I2IE1<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary rounded-none wp-block-button eplus-wrapper eplus-styles-uid-214f2e\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/troeger-services.com\/en\/first-interview\/\">Initial consultation<\/a><\/div><\/div>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">#TITBC #ITSM #ESM #digitaltransformation #ifsassyst #microfocus #ITIL #ROI<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Eine neue Art der Kostensenkung Mitarbeiterzufriedenheit und Kundenzufriedenheit entsteht nicht mit \u00fcblichen Mitteln. Eine&nbsp;neue&nbsp;Art&nbsp;der&nbsp;Kostensenkung&nbsp;Mitarbeiterzufriedenheit&nbsp;und&nbsp;Kundenzufriedenheit&nbsp;entsteht&nbsp;nicht&nbsp;mit&nbsp;\u00fcblichen&nbsp;Mitteln Ziel: Verbessern der Service-Erfahrung! Entdecken Sie ein besseres Serviceerlebnis f\u00fcr Ihre Kunden, Mitarbeiter und Lieferanten. Durch einen effizienten und abgestimmten Ablauf, legen Sie die Grundlage f\u00fcr Ihr Wachstum. ITSM, ITOM und ESM erledigen das f\u00fcr Sie ITSMundESM&nbsp;&#8211;&nbsp;Wert mit ROI nachweisen Wenn [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3230,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"editor_plus_copied_stylings":"{}","_themeisle_gutenberg_block_has_review":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[14],"tags":[111],"class_list":["post-1778","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-eine-neue-art-der-kostensenkung-mitarbeiterzufriedenheit-und-kundenzufriedenheit-entsteht-nicht-mit-ueblichen-mitteln-itsm-esm-manufacturing-growth"],"_links":{"self":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/posts\/1778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/comments?post=1778"}],"version-history":[{"count":0,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/posts\/1778\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media\/3230"}],"wp:attachment":[{"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/media?parent=1778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/categories?post=1778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/troeger-services.com\/en\/wp-json\/wp\/v2\/tags?post=1778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}