{"id":2349,"date":"2023-12-14T20:55:57","date_gmt":"2023-12-14T19:55:57","guid":{"rendered":"https:\/\/troeger-services.com\/?page_id=2349"},"modified":"2024-07-05T01:51:18","modified_gmt":"2024-07-04T23:51:18","slug":"votre-role-cio","status":"publish","type":"page","link":"https:\/\/troeger-services.com\/fr\/votre-role-cio\/","title":{"rendered":"Votre r\u00f4le en tant que DSI et ITSM, ITOM et ESM."},"content":{"rendered":"<div class=\"row-full py-5 mb-12 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container mx-auto py-6 grid grid-cols-1 md:grid-cols-2 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-2a2564\">\n<div class=\"lg:pr-8 xl:pr-12 order-2 md:order-1 wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"sub-heading d-inline eplus-wrapper\">R\u00f4le du CIO<\/p>\n\n\n\n<h1 class=\"text-2xl sm:text-3xl md:text-4xl mt-1 wp-block-heading eplus-wrapper\">Les DSI sont confront\u00e9s aux m\u00eames d\u00e9fis partout - une approche globale des 3 disciplines ITSM, ESM et ITOM vous m\u00e8nera au succ\u00e8s.<\/h1>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-092a50\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Demander un premier entretien<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"flex justify-center py-12 order-1 md:order-2 wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"253\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png\" alt=\"analyses pertinentes pour l&#039;action Graphique\" class=\"wp-image-1493\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png 545w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen-300x139.png 300w\" sizes=\"auto, (max-width: 545px) 100vw, 545px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Vous connaissez ? <\/h2>\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<p class=\"eplus-wrapper\">En tant que DSI, vous \u00eates confront\u00e9 aux d\u00e9fis de l'ITSM, de l'ITOM et de l'ESM. <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Une <strong>holistique<\/strong> Consid\u00e9ration <strong>de ces trois disciplines<\/strong> est essentielle \u00e0 votre r\u00e9ussite. En mettant en \u0153uvre et en utilisant correctement l'ITSM et l'ESM, vous pouvez obtenir un <strong>rapide<\/strong> <strong>Succ\u00e8s<\/strong> (Quickwin) et renforcer votre r\u00f4le de DSI. Compl\u00e9t\u00e9 par ITOM, il vous permet d'\u00eatre efficace et <strong>\u00e9conomique<\/strong> proposer des services informatiques. Gr\u00e2ce \u00e0 l'ITSM\/ESM, vous pouvez <strong>efficace<\/strong> g\u00e9rer les <strong>Support client<\/strong> <strong>am\u00e9liorer<\/strong>. <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">En mettant en \u0153uvre une strat\u00e9gie de gestion des services bas\u00e9e sur l'ITIL, vous pouvez optimiser les processus informatiques et <strong>Efficacit\u00e9<\/strong> augmenter. <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">ESM vous permet de fournir non seulement des services informatiques, mais aussi des services d'entreprise. <strong>orchestrer<\/strong> et un <strong>garantir un flux de services sans faille<\/strong>. <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Avec ITOM, vous pouvez surveiller les performances de l'infrastructure informatique et <strong>identifier et r\u00e9soudre les probl\u00e8mes de mani\u00e8re proactive<\/strong> <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Dans l'ensemble, l'ITSM\/ESM vous offre la possibilit\u00e9 de maintenir vos services informatiques \u00e0 un niveau \u00e9lev\u00e9. <strong>Niveau de qualit\u00e9<\/strong> et d'aider les <strong>Proposition de valeur<\/strong> de l'informatique pour le <strong>Entreprise<\/strong> sur <strong>maximiser<\/strong>. <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">En mettant en \u0153uvre et en utilisant correctement l'ITSM et l'ESM, vous pouvez obtenir un succ\u00e8s rapide (<strong>Quickwin<\/strong>) et   <strong>Renforcer votre r\u00f4le de CIO<\/strong>.   <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\">Compl\u00e9t\u00e9 par ITOM, il vous permet   <strong>des services informatiques efficaces et rentables<\/strong>   \u00e0 offrir.   L'ITSM\/ESM vous permet de g\u00e9rer efficacement vos services informatiques et d'am\u00e9liorer le support client.   En mettant en \u0153uvre une strat\u00e9gie de gestion des services bas\u00e9e sur l'ITIL, vous pouvez optimiser les processus informatiques et am\u00e9liorer l'efficacit\u00e9.  <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\"> ESM vous permet d'orchestrer non seulement des services informatiques, mais aussi des services d'entreprise et de garantir un flux de services sans faille.  <\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n<\/div>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-fdde1ad34c8c956d211d28ddafa83672 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-860c9c\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png\" alt=\"\" class=\"wp-image-2497\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Ralentissement de l'innovation<br><\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-8856aeaed8f78faaee663880134b707b\">L'innovation et la transformation num\u00e9rique prennent trop de temps et ne suivent pas le rythme du changement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt.png\" alt=\"\" class=\"wp-image-2492\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Receipt-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Co\u00fbts informatiques impr\u00e9visibles<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-ef6d9f5a540a1a47ac1bee80d320ca85\">Les co\u00fbts informatiques globaux sont trop \u00e9lev\u00e9s et impr\u00e9visibles, car les syst\u00e8mes et les solutions sont dupliqu\u00e9s dans toute l'entreprise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down.png\" alt=\"\" class=\"wp-image-2483\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Down-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Faible productivit\u00e9<br><\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-036cf07b06eae0f22b0daa30ab31985d\">Les employ\u00e9s passent trop de temps sur des t\u00e2ches administratives de faible valeur, ce qui r\u00e9duit la productivit\u00e9 globale de l'entreprise.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n\n\n\n\n\n<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile eplus-wrapper\"><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/unterschied-itsm-itom-esm-erklaert-en.mp4\"><\/video><\/figure><div class=\"wp-block-media-text__content\"><p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\"><strong>LES DIFF\u00c9RENCES ENTRE ITSM, ESM ET ITOM EXPLIQU\u00c9ES.<\/strong><\/p>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<p class=\"text-lg eplus-wrapper eplus-styles-uid-fe641a\">Dans cette vid\u00e9o, j'aimerais vous expliquer les diff\u00e9rences entre l'IT Service Management, l'Enterprise Service Management et l'IT Operations Management.<\/p><\/div><\/div>\n\n\n<p>\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Que pouvez-vous faire avec ITSM\/ESM ?<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-69b3692e4a46d4a151ad335720387226 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-06eb4a\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt.png\" alt=\"\" class=\"wp-image-2496\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/Unbenannt-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><strong>Connectez votre informatique<br><\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl eplus-wrapper\"><meta charset=\"utf-8\">Connectez tous vos outils informatiques au m\u00eame endroit et obtenez ainsi la vue d'ensemble et le contr\u00f4le dont vous avez besoin.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit.png\" alt=\"\" class=\"wp-image-2493\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Profit-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><meta charset=\"utf-8\"><strong>R\u00e9duisez vos co\u00fbts<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-white-color has-text-color has-link-color eplus-wrapper wp-elements-f591696e552fd86eaaf290fd5064fa46\">R\u00e9duisez vos co\u00fbts ITSM \u00e0 un minimum absolu avec un simple abonnement d'entreprise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring.png\" alt=\"\" class=\"wp-image-2490\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Reoccuring-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><meta charset=\"utf-8\"><strong>Maximiser la productivit\u00e9<br><\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl eplus-wrapper\">Augmentez la productivit\u00e9 et l'innovation en donnant aux utilisateurs finaux des outils qu'ils veulent utiliser.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-1dd2e62243c70ec594d4c23d6e6b42ef is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-c72fc6\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements.png\" alt=\"\" class=\"wp-image-2488\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Requirements-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><strong>R\u00e9duire la charge administrative<br><\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-white-color has-text-color has-link-color eplus-wrapper wp-elements-99a92df1981e7acf08b7828ef74c5683\">Proposez une automatisation en libre-service \u00e0 l'\u00e9chelle de l'entreprise et tirez davantage parti des ressources de votre entreprise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner.png\" alt=\"\" class=\"wp-image-2494\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Partner-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><meta charset=\"utf-8\"><strong>Casser les silos<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-white-color has-text-color has-link-color eplus-wrapper wp-elements-263990763a68e6d5fc21e5a605a6c7e2\">Rassemblez vos collaborateurs avec des outils qui facilitent la collaboration et encouragent les actions positives.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture.png\" alt=\"\" class=\"wp-image-2504\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Business-Culture-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl eplus-wrapper\"><meta charset=\"utf-8\"><strong>Responsabilisez votre personnel<br><\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-white-color has-text-color has-link-color eplus-wrapper wp-elements-a02ae010fd47230192a4421d9dc912cd\">Aider chaque individu \u00e0 se prendre en charge - avec des technologies conviviales qui peuvent les aider \u00e0 r\u00e9soudre leurs probl\u00e8mes les plus urgents.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-6832be\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Demander un premier entretien<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Rolle CIO CIOs k\u00e4mpfen \u00fcberall mit den gleichen Herausforderungen &#8211; eine ganzheitliche Betrachtung der 3 Disziplinen ITSM, ESM und ITOM f\u00fchren Sie zum Erfolg Kennen Sie das? Als CIO sind Sie mit den Herausforderungen von ITSM, ITOM und ESM konfrontiert. Eine ganzheitliche Betrachtung dieser drei Disziplinen ist entscheidend f\u00fcr Ihren Erfolg. Mit der richtigen Implementierung [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3399,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_plus_copied_stylings":"{}","_themeisle_gutenberg_block_has_review":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1,14],"tags":[20,23,45,21,47,49,51,42,22,53,57,43,41,19,18,59,44,46,25,55,48,50,52,54,61,58,60,56,26],"class_list":["post-2349","page","type-page","status-publish","has-post-thumbnail","hentry","category-allgemein","category-blog","tag-esm","tag-assyst","tag-availability-management","tag-blog","tag-capacity-and-performance-management","tag-change-enablement","tag-deployment-management","tag-enterprise-service-management","tag-ifs","tag-incident-management","tag-it-asset-management","tag-it-operations-management","tag-it-service-management","tag-itom","tag-itsm","tag-knowledge-management","tag-micro-focus","tag-monitoring-and-event-management","tag-opentext","tag-problem-management","tag-release-management","tag-service-catalog-management","tag-service-configuration-management","tag-service-continuity-management","tag-service-desk","tag-service-financial-management","tag-service-level-management","tag-service-request-management","tag-smax"],"_links":{"self":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages\/2349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/comments?post=2349"}],"version-history":[{"count":0,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages\/2349\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/media\/3399"}],"wp:attachment":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/media?parent=2349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/categories?post=2349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/tags?post=2349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}