{"id":2610,"date":"2023-12-16T07:58:44","date_gmt":"2023-12-16T06:58:44","guid":{"rendered":"https:\/\/troeger-services.com\/?page_id=2610"},"modified":"2024-07-04T22:44:07","modified_gmt":"2024-07-04T20:44:07","slug":"was-ist-enterprise-service-management","status":"publish","type":"page","link":"https:\/\/troeger-services.com\/fr\/was-ist-enterprise-service-management\/","title":{"rendered":"Qu'est-ce que l'Enterprise Service Management ? Commencez \u00e0 faire \u00e9voluer votre entreprise efficacement \u00e0 travers les unit\u00e9s commerciales gr\u00e2ce \u00e0 l'ESM et l'ITSM !"},"content":{"rendered":"<div class=\"row-full py-5 mb-12 wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group eplus-wrapper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container mx-auto py-6 grid grid-cols-1 md:grid-cols-2 wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-030e20\">\n<div class=\"lg:pr-8 xl:pr-12 order-2 md:order-1 wp-block-column is-vertically-aligned-center eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\"><p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\">Qu'est-ce que l'Enterprise Service Management ?<\/p>\n\n\n<h1 class=\"text-2xl sm:text-3xl md:text-4xl mt-1 wp-block-heading eplus-wrapper\">Commencez \u00e0 faire \u00e9voluer votre entreprise efficacement \u00e0 travers les unit\u00e9s commerciales gr\u00e2ce \u00e0 l'ESM et \u00e0 l'ITSM<\/h1>\n\n\n\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-de637e\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Demander un premier entretien<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"flex justify-center py-12 order-1 md:order-2 wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"253\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png\" alt=\"analyses pertinentes pour l&#039;action Graphique\" class=\"wp-image-1493\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen.png 545w, https:\/\/troeger-services.com\/wp-content\/uploads\/2021\/10\/analysen-300x139.png 300w\" sizes=\"auto, (max-width: 545px) 100vw, 545px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\"><\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">\"Il est temps de faire \u00e9voluer leur gestion des services d'entreprise\"<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n\n<p class=\"eplus-wrapper\"><\/p>\n<\/div>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-629a47df8856fb92e7692ad1fbf3d2e2 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-4cee69\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Global.png\" alt=\"\" class=\"wp-image-2499\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Global.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Global-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Num\u00e9risez vos RH<\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-6f253121f63ccbc2b36290cea194dc24\">Des services RH de meilleure qualit\u00e9, plus rapides et plus rentables gr\u00e2ce \u00e0 l'automatisation des processus et \u00e0 un reporting avanc\u00e9.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png\" alt=\"\" class=\"wp-image-2497\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Transformer la gestion des b\u00e2timents<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-2457e5646a4d2937e33df7b6fe8ea894\">Aidez les facility managers \u00e0 percer le bruit et \u00e0 se concentrer sur les priorit\u00e9s et les probl\u00e8mes les plus importants.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_Industry-Specific-Dark-Purple_Medical-Devices.png\" alt=\"\" class=\"wp-image-2481\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_Industry-Specific-Dark-Purple_Medical-Devices.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_Industry-Specific-Dark-Purple_Medical-Devices-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Permettre la transparence financi\u00e8re<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-4dbfc0e7921070fa35777f58198d2843\">Suivez les co\u00fbts au fur et \u00e0 mesure qu'ils sont engag\u00e9s et d\u00e9couvrez o\u00f9 et comment la valeur est cr\u00e9\u00e9e.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n\n\n\n\n\n<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile eplus-wrapper\"><figure class=\"wp-block-media-text__media\"><video controls src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/unterschied-itsm-itom-esm-erklaert-en.mp4\"><\/video><\/figure><div class=\"wp-block-media-text__content\"><p class=\"sub-heading d-inline eplus-wrapper eplus-styles-uid-a62243\"><strong>LES DIFF\u00c9RENCES ENTRE ITSM, ESM ET ITOM EXPLIQU\u00c9ES.<\/strong><\/p>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<p class=\"text-lg eplus-wrapper eplus-styles-uid-fe641a\">Dans cette vid\u00e9o, j'aimerais vous expliquer les diff\u00e9rences entre l'IT Service Management, l'Enterprise Service Management et l'IT Operations Management.<\/p><\/div><\/div>\n\n\n<p>\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Am\u00e9liorez votre service desk informatique<\/h2>\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Permettez \u00e0 vos collaborateurs et aux utilisateurs finaux d'acc\u00e9der plus facilement aux informations et aux outils n\u00e9cessaires \u00e0 l'accomplissement de leurs t\u00e2ches.<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-f5be011d027c6705ee2a6c115db70337 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-8999a0\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Asset.png\" alt=\"\" class=\"wp-image-2505\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Asset.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Asset-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Concepteur de glisser-d\u00e9poser<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">L'automatisation des processus par glisser-d\u00e9poser facilite l'automatisation des processus et des services et vous aide \u00e0 cr\u00e9er de nouvelles offres de services en quelques minutes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Up.png\" alt=\"\" class=\"wp-image-2482\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Up.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Thumbs-Up-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Technique pauvre en codes<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-a03d3f23c51e9ccb9100426b8c541db6\">La low- et no-code-tech fait de chaque collaborateur un d\u00e9veloppeur citoyen. Ils ne doivent plus compter sur le service informatique pour d\u00e9velopper des solutions pour le reste de l'entreprise.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Links.png\" alt=\"\" class=\"wp-image-2495\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Links.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Links-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Titre Int\u00e9gration simple<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\">Une s\u00e9rie de connecteurs simples vous permet de connecter et de contr\u00f4ler facilement des syst\u00e8mes tiers, sans programmation suppl\u00e9mentaire.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-9659c2465cee80f3102cc97619c5ca45 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-7925c1\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update.png\" alt=\"\" class=\"wp-image-2591\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Automatisations de bout en bout<\/strong><meta charset=\"utf-8\"><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-eac1d62616b4bb73c6bf4c08488f0556\">Lancez des processus d'orchestration \u00e0 partir du catalogue de services pour une automatisation compl\u00e8te de bout en bout.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleBrowserBased.png\" alt=\"\" class=\"wp-image-3590\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleBrowserBased.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleBrowserBased-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Des tableaux de bord riches en donn\u00e9es<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-f7775c77664b83b420a4fa72df7846c0\">Obtenez une vue d'ensemble des besoins des utilisateurs finaux et des performances du syst\u00e8me gr\u00e2ce \u00e0 des tableaux de bord qui indiquent l'\u00e9tat et les tendances.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleApplicationRequirements.png\" alt=\"\" class=\"wp-image-3591\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleApplicationRequirements.png 100w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_TechnologyFunctionalityDarkPurpleApplicationRequirements-12x12.png 12w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Titre Analyse intelligente<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-321cf0f85178ce35c3fd125ae514fe04\">Rendez les \u00e9v\u00e9nements de capacit\u00e9, de disponibilit\u00e9, de performance, de conformit\u00e9 et de s\u00e9curit\u00e9 compr\u00e9hensibles gr\u00e2ce \u00e0 des fonctions de surveillance et d'analyse intelligentes.<\/p>\n<\/div>\n<\/div>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Chiffres<\/h2>\n\n\n<p class=\"eplus-wrapper\"><\/p>\n\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-2817fcce9fd44bc8730b527f6d531e9f is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-a28e6a\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Hourglass.png\" alt=\"\" class=\"wp-image-2498\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Hourglass.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Hourglass-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Acc\u00e8s 24 heures sur 24<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Mettez le pouvoir de la technologie et de l'assistance entre les mains de vos collaborateurs : partout et \u00e0 tout moment.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Clock.png\" alt=\"\" class=\"wp-image-2502\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Clock.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Clock-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>60% Gain de temps<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-e1e72c4d050eddf52f1b688c55946a37\">Reprenez le contr\u00f4le de votre temps en automatisant les t\u00e2ches r\u00e9p\u00e9titives et en enlevant la charge administrative de vos mains.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update.png\" alt=\"\" class=\"wp-image-2591\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Update-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>100% Dur\u00e9e de fonctionnement<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">\u00c9liminez les interruptions du temps facturable gr\u00e2ce \u00e0 des outils complets qui vous aident \u00e0 atteindre une disponibilit\u00e9 continue.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"iconblock grid grid-cols-1 gap-12 sm:gap-20 md:grid-cols-3 md:gap-8 lg:gap-24 xl:gap-44 mt-8 wp-block-columns has-white-color has-blau-background-color has-text-color has-background has-link-color eplus-wrapper wp-elements-300074d87860d19a82fbf1ce385478b3 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-dfb38d\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Repair.png\" alt=\"\" class=\"wp-image-2489\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Repair.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Repair-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><strong>Outils pour l'espace de travail num\u00e9rique<\/strong><meta charset=\"utf-8\"><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Les outils de Gestion de Services d'Entreprise tels qu'IFS assyst offrent une plate-forme qui fournit et supporte des services d'entreprise o\u00f9 et quand ils sont n\u00e9cessaires.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"101\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Group.png\" alt=\"\" class=\"wp-image-2592\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Group.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Group-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Soutien aux travailleurs \u00e0 domicile<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center has-white-color has-text-color has-link-color eplus-wrapper wp-elements-a3e93a19bdcda601682453946c0a6ffe\">Une grande exp\u00e9rience de support num\u00e9rique est essentielle pour les employ\u00e9s qui travaillent \u00e0 domicile. Le Service Desk moderne d'IFS assyst vous aide \u00e0 soutenir les travailleurs \u00e0 domicile sans mettre \u00e0 mal les budgets ou les \u00e9quipes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"101\" height=\"100\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png\" alt=\"\" class=\"wp-image-2497\" title=\"\" srcset=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation.png 101w, https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/TITBC_Icons_General-Dark-Purple_Innovation-12x12.png 12w\" sizes=\"auto, (max-width: 101px) 100vw, 101px\" \/><\/figure>\n\n\n\n<p class=\"mb-2 mt-6 text-2xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\"><strong>Transformation num\u00e9rique<\/strong><\/p>\n\n\n\n<p class=\"text-xl has-text-align-center eplus-wrapper\"><meta charset=\"utf-8\">Encouragez l'innovation \u00e0 l'int\u00e9rieur et \u00e0 l'ext\u00e9rieur de l'IT avec des fonctions num\u00e9riques qui soutiennent tous les collaborateurs de votre entreprise. Donnez \u00e0 chaque collaborateur un aper\u00e7u et des outils pour qu'il ait toujours une longueur d'avance sur le jeu.<\/p>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading has-text-align-center eplus-wrapper eplus-styles-uid-b40465\">Faites le premier pas vers la transformation de votre entreprise<\/h2>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized eplus-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"147\" height=\"150\" src=\"https:\/\/troeger-services.com\/wp-content\/uploads\/2023\/12\/tibc_logo_1zeilig_rgb-1-e1702089590391.png\" alt=\"Le logo de la soci\u00e9t\u00e9 TITBC, les experts en ITSM, ITOM, ESM. Les seuls experts qui prennent en compte toutes les perspectives, pour votre succ\u00e8s garanti.\" class=\"wp-image-1985\" style=\"object-fit:cover;width:75px;height:75px\" title=\"\"><\/figure>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer eplus-wrapper\"><\/div>\n\n\n<div class=\"wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex eplus-styles-uid-59d25d\">\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons eplus-wrapper is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-0717c2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Demander un premier entretien<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons eplus-wrapper is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><div class=\"my-5 shadow-xl hover:shadow-lg btn-secondary bg-secondary wp-block-button eplus-wrapper eplus-styles-uid-3d9712\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/TITBCGesprchsanfragemitAndrTrger@titbc.onmicrosoft.com\/bookings\/\" style=\"border-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener\">Demander une d\u00e9mo<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group eplus-wrapper is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Was ist Enterprise Service Management? Beginnen Sie, Skalieren Sie Ihr Unternehmen effizient \u00fcber Gesch\u00e4ftseinheiten hinweg durch ESM und ITSM &#8222;Es ist an der Zeit, ihr Enterprise Service Management weiterzuentwickeln&#8220; Digitalisieren Sie Ihr HR Bessere, schnellere und kosteng\u00fcnstigere HR-Services durch Prozessautomatisierung und fortschrittliches Reporting. Transformieren Sie das Geb\u00e4udemanagement Helfen Sie Facility Managern, den L\u00e4rm zu durchdringen [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2078,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"editor_plus_copied_stylings":"{}","_themeisle_gutenberg_block_has_review":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1,14],"tags":[20,23,45,21,47,49,51,42,22,53,57,43,41,19,18,59,44,46,25,55,48,50,52,54,61,58,60,56,26],"class_list":["post-2610","page","type-page","status-publish","has-post-thumbnail","hentry","category-allgemein","category-blog","tag-esm","tag-assyst","tag-availability-management","tag-blog","tag-capacity-and-performance-management","tag-change-enablement","tag-deployment-management","tag-enterprise-service-management","tag-ifs","tag-incident-management","tag-it-asset-management","tag-it-operations-management","tag-it-service-management","tag-itom","tag-itsm","tag-knowledge-management","tag-micro-focus","tag-monitoring-and-event-management","tag-opentext","tag-problem-management","tag-release-management","tag-service-catalog-management","tag-service-configuration-management","tag-service-continuity-management","tag-service-desk","tag-service-financial-management","tag-service-level-management","tag-service-request-management","tag-smax"],"_links":{"self":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages\/2610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/comments?post=2610"}],"version-history":[{"count":0,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/pages\/2610\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/media\/2078"}],"wp:attachment":[{"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/media?parent=2610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/categories?post=2610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/troeger-services.com\/fr\/wp-json\/wp\/v2\/tags?post=2610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}