The world is more interconnected than ever. According to UNCTAD, global trade will reach a value of over 32 trillion US dollars in 2022. The blurring of borders is exposing manufacturers to intense global competition, which is making them look for new ways to differentiate themselves.
In a highly competitive environment, it is not just about customer expectations, but also about success. In a world of mass-produced products, services offer a unique opportunity for differentiation and growth.
IT Service Management (ITSM) & Enterprise Service Management (ESM) open up completely new opportunities in production quickly and easily!
ITSM/ESM reduces manual effort, optimizes processes, reduces costs, increases productivity and increases customer and employee satisfaction and loyalty.
ITSM and ESM improve resource allocation through transparent processes that ensure the right resources are used efficiently for the right tasks, resulting in reduced effort and optimized resource utilization.
ITSM and ESM generate a lot of usable data, which is crucial for fast, well-founded decisions in today's competitive landscape.
Scaling service-oriented initiatives!
Minimizing risks, making opportunities plannable, taking into account all the necessary tasks and focusing on your customers.
Standardization
Standardizing business processes across departments simplifies complexity and accelerates scaling. ITSM and ESM make this possible by equipping each department with tools to consolidate internal services and simplify tasks through automation and workflow management
Digital technologies strengthen scaling efforts, streamline processes and enable efficient resource allocation. ITSM and ESM facilitate technical implementations and support companies with the teething troubles of digital initiatives
For manufacturers, a scalable IT infrastructure is crucial. Platforms such as IFS assyst with clear licensing models make it possible to expand the range of services and carry out complex activities without high upfront investments or confusing price structures. Simple is simply better!
Scaling requires not only technological but also human resources aspects. Invest in talent development to ensure employees have the necessary skills. Remove obstacles such as boring tasks and ineffective technology so they can do their best work.
Cooperation as an effective scaling strategy: Partnerships with complementary companies allow you to expand your reach and resources. Clear, flexible structures are crucial. Share your thoughts on this in the comments!
The 5 strategies to overcome growth challenges!
ITSM alternatives and providers, choose correctly
How to find the right service provider
Why you should pay attention to the overall package
Why it is important to draw up a business plan before investing
We have helped many companies to implement the right ITSM solution. We have developed this guide to help you choose the right IT service management and enterprise service management solution for your organization before you invest.
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BONUS
VIDEOS
After downloading the PDF, you will receive free access to further videos that will be of benefit to you when it comes to choosing the right IT service management solution.
The videos address the following topics:
The differences between ITSM, ESM and ITOM explained
7 steps to convince managers to invest in an ITSM solution
How to find the right ITSM license for your company
Calculate the return on investment for your ITSM solution
Setting the right requirements for IT service providers
André Tröger - CEO
TRÖGER IT BUSINESS CONSULTING
"Choosing the right ITSM tool
does not have to be difficult.
Make it easy for yourself with our
"ITSM Buyer's Guide".
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