Not a TREND but your competitive advantage in service-oriented manufacturing

The competitive advantage of service-oriented manufacturing through ITSM and ESM

Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways towards service-oriented manufacturing and how IT and Enterprise Service Management can serve as an enormous competitive advantage for your sustainable growth.

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The competitive advantage of service-oriented production

Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways to a service-oriented production and how IT and Enterprise Service Management can serve as an enormous competitive advantage.

We are currently experiencing a shift from a product-oriented approach to a service-oriented approach. For decades, manufacturing was synonymous with the production of material goods - cars, appliances and widgets in all colors, shapes and sizes.

Success was often measured by the volume of products that rolled off the assembly lines. Companies competed fiercely on the basis of product features, cost efficiency and supply chain performance. Those were the days of visible results! But times have changed, as have markets and consumer preferences.

 

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We are in an age where consumers increasingly value not just the product itself, but the whole experience that surrounds it. This change is more than just a trend; it is a seismic shift! Manufacturers will no longer be able to ignore it! 

The changes are already clearly visible, in addition to the fact that they are currently occurring at an unprecedented speed and it can be assumed that these are only the harbingers of a fundamentally changing economy as we have known it up to now.

Revolutionize your manufacturing processes with IT

Using service-oriented production for competitive advantages

Explore the transformative shift from product-centric to service-centric manufacturing. Understand how IT and Enterprise Service Management are critical in this evolution and provide a significant competitive advantage. This series, in partnership with IFS Assyst, illuminates the path to a service-oriented future and positions organizations as industry leaders.

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Using service-oriented production for competitive advantages
The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.
Transformation of the manufacturing industry
Transformation through service-centric business models

Mastering service-oriented production

Transformation through service-centric business models

Explore the transition to service-based manufacturing, critical to industrial success. Over 60% of manufacturers are turning to outcome-based service contracts, representing a significant transformation of business models. This trend appeals to a digitally driven, demanding market. Take advantage of this development with our series, including insights from expert André Tröger and IFS Assyst, to effectively navigate the service-centric future.

The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.

Determining the future of manufacturing yourself

Mastering the challenges of service-oriented production

Explore the transition from product-focused to service-oriented manufacturing in response to globalization, commoditization and changing market demands. Our series explores how IT and enterprise service management are enabling manufacturers to adapt, offer unique solutions and personalized experiences, and stand out in a dynamic industry.

Navigating the future of manufacturing
Mastering the challenges of production
The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.
Elevate with it & esm principles
Mastering ITSM & ESM in Manufacturing

Achieving sustainable growth with IT & ESM principles

Mastering ITSM & ESM in production

Discover how ITSM and ESM principles are revolutionizing manufacturing, with a focus on holistic integration and service-oriented thinking. Elements such as service catalogs, SLAs, workflow automation and knowledge management improve service delivery and drive innovation. Our next chapter highlights the benefits of implementing ITSM and ESM in the manufacturing industry.

The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.

Increasing efficiency with ITSM & ESM

Advantages of ITSM & ESM in production

Discover the transformative impact of ITSM & ESM in manufacturing that increases efficiency and productivity. These solutions optimize processes, save costs and increase satisfaction, with a focus on people and seamless experiences. They also provide faster problem resolution and data-driven insights that are essential for competitive success.

Boost efficiency with itsm & esm
Boost Efficiency with ITSM & ESM
The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.
5 strategies for competitive edge
Expand offerings & overtake competitors

5 strategies for clear competitive advantages

Expand offerings & overtake competitors

Discover five key strategies to improve your manufacturing business: standardization, digital transformation, scalable infrastructure, talent development and partnerships and alliances. These approaches simplify operations, drive growth and increase competitiveness. Engage with us to leverage these strategies to advance your business.

The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.

5 Growth strategies in the manufacturing industry

Mastering challenges for secure expansion

Discover five strategies for growth in manufacturing: scalability assessment, change management, risk mitigation, data security and focus on customers and suppliers. These approaches harmonize all processes and stakeholders, ensuring success and differentiation in the highly competitive manufacturing sector. Look forward to real-life examples and an e-book in our next news article.

5 growth strategies in manufacturing
Mastering the challenges of expansion
The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.
Success stories in itsm & esm
Real-World ITSM & ESM Transformations

Success Stories in ITSM & ESM

Real ITSM & ESM transformations

Our finale presents two success stories: Allied Bakeries and Cintas. Allied Bakeries optimized operations with IFS assyst, while Cintas increased efficiency with Enterprise Service Management. These examples show how ITSM & ESM can simplify operations and increase customer satisfaction. Contact us for a customized path to success.

The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.

DOWNLOAD NOW

35 pages of expertise

This e-book will help you to introduce the right IT Service Management & Enterprise Service Management solution in your company.

35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your ITSM & ESM solution. 

Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.

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PROFESSIONAL ADVICE

IT service management with ITSM purchasing advice

Do you need professional advice on planning and implementing your IT service management?

The e-book "ITSM & ESM Buyer's Guide" will help you make the right choice.

THIS INFORMATION WILL HELP YOU

Save time with our ITSM purchasing advice

Does your company need an IT service management tool?

Then you should read our e-book.

Here you will find Information that will help you can the right IT Service Management & Enterprise Service Management solution for your company.

The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.
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André Tröger - CEO

TRÖGER IT BUSINESS CONSULTING

"Choosing the right ITSM tool doesn't have to be difficult.

Make it easy for yourself with our E-Book "ITSM BUYING ADVICE".

Your goals

What would you like to achieve?

Pursue your most important goals for stable operations and a successful transformation.


Accelerated Application deployment

Delivering at high speed but with low risk

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Simplified IT transformation

Less complexity, more agility

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Timely Analysis of data

High forecasting accuracy

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Your journey to the digital control center

Your IT is your enabler for better business, forget "silo thinking" and missing integrations

  • A fully integrated IT solution from network to business services, using only industry-leading products
  • Automated mapping of service dependencies in conjunction with infrastructure and application management, for business-oriented bottom-up handling of events
  • Top-down monitoring and analysis of the customer experience in real time
  • Close links between BSM and ITSM through CMDB

Customer Value Journey

Custom value journey
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM

Tröger IT Business Consulting - best practice for over 20 years

Your long-term strategic partner for real-time IT processes

Graphic shows: analyze application performance issues faster

Increase the efficiency of your processes

Use service impact analysis and consolidated operations to get the job done in one place, without duplicating resolution efforts.
Analyze application performance issues faster and assign them to the right team the first time.

Accelerating the digital transformation

The challenges of digital transformation are omnipresent. If you want to remain successful as a company, you need to implement new technologies and approaches and combine them profitably with existing investments - in short, you need to find the perfect mix of "run" and "transform".

Graphic performance
Graphic reduction of business risk
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM

Reduction of business risk

Minimize business impact through bottom-up analysis of service impact and top-down analysis of customer experience.
Notify the specialist departments of problems in real time and don't wait for an end customer to bring them to your attention.
Proactively monitor the end customer experience so you can fix problems before customers experience them.

Our partners

We only stock industry-leading products

Logo ca technologies
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM
Logo new relic
Logo micro focus
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM
Logo dynatrace
Logo microsoft
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM
Logo appdynamics
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM
Logo cisco
Ifs logo

Case Study

What our customers say

Meeting on the introduction of the digital control center
Our innovative approach to service-oriented manufacturing - The competitive advantage of service orientation through ITSM

Case study premium car manufacturer

How a leading German premium car manufacturer introduced the digital control center

After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.

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