This change is more than just a trend!
The competitive advantage of service-oriented manufacturing through ITSM and ESM
Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways towards service-oriented manufacturing and how IT and Enterprise Service Management can serve as an enormous competitive advantage for your sustainable growth.
The competitive advantage of service-oriented production
Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways to a service-oriented production and how IT and Enterprise Service Management can serve as an enormous competitive advantage.
We are currently experiencing a shift from a product-oriented approach to a service-oriented approach. For decades, manufacturing was synonymous with the production of material goods - cars, appliances and widgets in all colors, shapes and sizes.
Success was often measured by the volume of products that rolled off the assembly lines. Companies competed fiercely on the basis of product features, cost efficiency and supply chain performance. Those were the days of visible results! But times have changed, as have markets and consumer preferences.
We are in an age where consumers increasingly value not just the product itself, but the whole experience that surrounds it. This change is more than just a trend; it is a seismic shift! Manufacturers will no longer be able to ignore it!
The changes are already clearly visible, in addition to the fact that they are currently occurring at an unprecedented speed and it can be assumed that these are only the harbingers of a fundamentally changing economy as we have known it up to now.
Revolutionize your manufacturing processes with IT
Using service-oriented production for competitive advantages
Explore the transformative shift from product-centric to service-centric manufacturing. Understand how IT and Enterprise Service Management are critical in this evolution and provide a significant competitive advantage. This series, in partnership with IFS Assyst, illuminates the path to a service-oriented future and positions organizations as industry leaders.
Mastering service-oriented production
Transformation through service-centric business models
Explore the transition to service-based manufacturing, critical to industrial success. Over 60% of manufacturers are turning to outcome-based service contracts, representing a significant transformation of business models. This trend appeals to a digitally driven, demanding market. Take advantage of this development with our series, including insights from expert André Tröger and IFS Assyst, to effectively navigate the service-centric future.
Determining the future of manufacturing yourself
Mastering the challenges of service-oriented production
Explore the transition from product-focused to service-oriented manufacturing in response to globalization, commoditization and changing market demands. Our series explores how IT and enterprise service management are enabling manufacturers to adapt, offer unique solutions and personalized experiences, and stand out in a dynamic industry.
Achieving sustainable growth with IT & ESM principles
Mastering ITSM & ESM in production
Discover how ITSM and ESM principles are revolutionizing manufacturing, with a focus on holistic integration and service-oriented thinking. Elements such as service catalogs, SLAs, workflow automation and knowledge management improve service delivery and drive innovation. Our next chapter highlights the benefits of implementing ITSM and ESM in the manufacturing industry.
Increasing efficiency with ITSM & ESM
Advantages of ITSM & ESM in production
Discover the transformative impact of ITSM & ESM in manufacturing that increases efficiency and productivity. These solutions optimize processes, save costs and increase satisfaction, with a focus on people and seamless experiences. They also provide faster problem resolution and data-driven insights that are essential for competitive success.
5 strategies for clear competitive advantages
Expand offerings & overtake competitors
Discover five key strategies to improve your manufacturing business: standardization, digital transformation, scalable infrastructure, talent development and partnerships and alliances. These approaches simplify operations, drive growth and increase competitiveness. Engage with us to leverage these strategies to advance your business.
5 Growth strategies in the manufacturing industry
Mastering challenges for secure expansion
Discover five strategies for growth in manufacturing: scalability assessment, change management, risk mitigation, data security and focus on customers and suppliers. These approaches harmonize all processes and stakeholders, ensuring success and differentiation in the highly competitive manufacturing sector. Look forward to real-life examples and an e-book in our next news article.
Success Stories in ITSM & ESM
Real ITSM & ESM transformations
Our finale presents two success stories: Allied Bakeries and Cintas. Allied Bakeries optimized operations with IFS assyst, while Cintas increased efficiency with Enterprise Service Management. These examples show how ITSM & ESM can simplify operations and increase customer satisfaction. Contact us for a customized path to success.
DOWNLOAD NOW
35 pages of expertise
This e-book will help you to introduce the right IT Service Management & Enterprise Service Management solution in your company.
35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your ITSM & ESM solution.
Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.
PROFESSIONAL ADVICE
IT service management with ITSM purchasing advice
Do you need professional advice on planning and implementing your IT service management?
The e-book "ITSM & ESM Buyer's Guide" will help you make the right choice.
THIS INFORMATION WILL HELP YOU
Save time with our ITSM purchasing advice
Does your company need an IT service management tool?
Then you should read our e-book.
Here you will find Information that will help you can the right IT Service Management & Enterprise Service Management solution for your company.
André Tröger - CEO
TRÖGER IT BUSINESS CONSULTING
"Choosing the right ITSM tool doesn't have to be difficult.
Make it easy for yourself with our E-Book "ITSM BUYING ADVICE".
Your goals
What would you like to achieve?
Pursue your most important goals for stable operations and a successful transformation.
Your journey to the digital control center
Your IT is your enabler for better business, forget "silo thinking" and missing integrations
- A fully integrated IT solution from network to business services, using only industry-leading products
- Automated mapping of service dependencies in conjunction with infrastructure and application management, for business-oriented bottom-up handling of events
- Top-down monitoring and analysis of the customer experience in real time
- Close links between BSM and ITSM through CMDB
Customer Value Journey
Tröger IT Business Consulting - best practice for over 20 years
Your long-term strategic partner for real-time IT processes
Increase the efficiency of your processes
Use service impact analysis and consolidated operations to get the job done in one place, without duplicating resolution efforts.
Analyze application performance issues faster and assign them to the right team the first time.
Accelerating the digital transformation
The challenges of digital transformation are omnipresent. If you want to remain successful as a company, you need to implement new technologies and approaches and combine them profitably with existing investments - in short, you need to find the perfect mix of "run" and "transform".
Reduction of business risk
Minimize business impact through bottom-up analysis of service impact and top-down analysis of customer experience.
Notify the specialist departments of problems in real time and don't wait for an end customer to bring them to your attention.
Proactively monitor the end customer experience so you can fix problems before customers experience them.
Our partners
We only stock industry-leading products
Case Study
What our customers say
Case study premium car manufacturer
How a leading German premium car manufacturer introduced the digital control center
After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.
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