The IFS Assyst blog is dedicated to the topics of IT Service Management (ITSM), IT Operations Management (ITOM) and Enterprise Service Management (ESM).

With a look at IFS Logistics and How IFS is leading towards outcome-based pricing  There is a lot of focus… The post Focusing on Outcomes  appeared first on IFS Blog.

Asset-intensive industries are facing growing pressure to modernize infrastructure, improve operational performance and deliver critical projects with greater certainty all… The post Bridging the Gap Between Digital Strategy and Infrastructure Execution: IFS and Black & Veatch Join Forces appeared first on IFS Blog.

Capturing a customer need correctly is essential, but it is only the start. The organization must translate that need into… The post From Service Request to Resolution: Connecting the Lifecycle appeared first on IFS Blog.

Customers rarely contact a service organization with a perfectly defined job plan. They describe a problem, request an outcome, or… The post Why Service Requests Improve Customer-Centric Service appeared first on IFS Blog.

Every service activity starts with a need. An asset fails. A customer requires assistance. An inspection is due. Equipment needs… The post Work Orders vs. Service Requests: What Is the Difference? appeared first on IFS Blog.

Modernize at your pace without replacing everything Manufacturers are under pressure to do more than ever before. They need to… The post Brownfield Manufacturing in the Age of AI appeared first on IFS Blog.

A driver waits, the system records it, the contract allows a charge, but the invoice goes without one. This is… The post The Cost of Unseen Logistics Revenue Leakage appeared first on IFS Blog.

Evaluate project manufacturing ERP objectively, compare vendors on the criteria that matter, and choose a platform that protects margin, delivery… The post The 2026 Definitive Buyer’s Guide to ERP Software for Machinery & Equipment Manufacturers  appeared first on IFS Blog.

ERP and MES play different but complementary roles in semiconductor manufacturing. ERP connects enterprise processes such as finance, procurement, supply… The post ERP vs MES in Semiconductor Manufacturing appeared first on IFS Blog.

A practical framework for evaluating ERP, architecture, vendors, AI, implementation risk and long-term fit in complex semiconductor operations.   TL;DR   ERP for semiconductor… The post ERP for Semiconductor Manufacturing: A 2026 Buyer’s Guide   appeared first on IFS Blog.

Best-in-class field service management (FSM) software for manufacturers connects service planning, scheduling, technicians, assets, parts, contracts, and customer outcomes in one platform. It uses Industrial AI,… The post A Buyer’s Guide to Best-in-Class Field Service Management Software for Manufacturers in 2026  appeared first on IFS Blog.

Why enterprise software needs a new foundation, not a new feature.  Eighteen months ago, we started putting Digital Workers into production alongside human operators… The post Where Does your Moat Go? appeared first on IFS Blog.