Accelerate application delivery and reduce risk with ITSM - ITOM - ESM for your customer service
Accelerate application delivery for your employees, customers and suppliers. ITSM, ITOM and ESM make it easy for you to exploit your advantages over your competitors.
Reliably scale Agile and DevOps solutions across all your environments, from mainframe to cloud.
![Accelerating application delivery with itsm, itom and esm for your customers 1 Scaling](https://troeger-services.com/wp-content/uploads/2021/09/skalierung.png)
Accelerate application delivery and reduce risk with ITSM - ITOM - ESM for your customer service
Introduction: High-speed, low-risk application delivery enables the efficient provision of applications for customer service management. By using IT Service Management (ITSM), IT Operations Management (ITOM) and Enterprise Service Management (ESM), you can maximize the speed of application delivery while minimizing the risk of downtime or disruption. These integrated solutions provide you with an effective way to optimize your customer service processes and ensure a seamless user experience. With ITSM, you can efficiently manage service requests and optimize the support process. ITOM enables comprehensive monitoring and control of your IT infrastructure to identify and resolve bottlenecks or errors at an early stage. ESM offers a wide range of service management functions to improve collaboration and the exchange of information between different departments. By combining these solutions, you can accelerate application delivery while ensuring the quality and stability of your services. In summary, the use of ITSM, ITOM and ESM enables optimized application delivery with high speed and low risk for your customer service management.
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![Accelerating application delivery with itsm, itom and esm for your customers 2 It value creation](https://troeger-services.com/wp-content/uploads/2021/09/it-wertschoepfung.png)
Secure IT value creation
Creating new value by reusing proven IT investments
![Accelerating application delivery with itsm, itom and esm for your customers 3 Secure provision](https://troeger-services.com/wp-content/uploads/2021/09/sichere-bereitstellung.png)
Achieve better results
Risk, compliance and quality-based provisioning control
![Accelerating application delivery with itsm, itom and esm for your customers 4 Optimization](/wp-content/uploads/2021/07/optimierung.png)
Resource Monitor
Scaled tests and automation
![Accelerating application delivery with itsm, itom and esm for your customers 5 Strengthen trust](https://troeger-services.com/wp-content/uploads/2021/09/vertrauen-staerken.png)
Strengthening trust in the company
Improve coordination and cooperation between all parties involved
![Accelerating application delivery with itsm, itom and esm for your customers 6 Continuous planning](https://troeger-services.com/wp-content/uploads/2021/11/kontinuierliche-planung.png)
Continuous planning
Achieve business agility by aligning your strategy and execution. Improved visibility gives you insights to support a results-oriented approach to software development.
![Accelerating application delivery with itsm, itom and esm for your customers 7 Continuous tests](https://troeger-services.com/wp-content/uploads/2021/11/kontinuierliche-tests.png)
Continuous test
Scale your automated testing as part of the software delivery pipeline and get instant feedback on business risk at every commit and at every step or gate through to production.
![Accelerating application delivery with itsm, itom and esm for your customers 8 Continuous integration](https://troeger-services.com/wp-content/uploads/2021/11/kontinuierliche-inegration.png)
Continuous integration and provision
Stay in control and gain actionable insights to track releases through to production.
![Accelerating application delivery with itsm, itom and esm for your customers 9 Application and process modernization](https://troeger-services.com/wp-content/uploads/2021/11/anwendungs-und-prozessmodernisierung.png)
Application and process modernization
Identify bottlenecks, observe trends, find correlations and recognize deviations in your development cycle. Implement changes that have the desired impact.
![Accelerating application delivery with itsm, itom and esm for your customers 10 Continuous improvement](https://troeger-services.com/wp-content/uploads/2021/11/kontinuierliche-verbesserung.png)
Continuous improvement
Identify bottlenecks, observe trends, find correlations and recognize deviations in your development cycle. Implement changes that have the desired impact.
Case Study
What our customers say
![Accelerating application delivery with itsm, itom and esm for your customers 11 Meeting on the introduction of the digital control center](https://troeger-services.com/wp-content/uploads/2021/08/einfuehrung-digitalen-leitstand.jpg)
Case study premium car manufacturer
How a leading German premium car manufacturer introduced the digital control center
After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.
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35 pages of expertise
This e-book will help you to introduce the right IT Service Management & Enterprise Service Management solution in your company.
35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your ITSM & ESM solution.
Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.
![Accelerating application delivery with itsm, itom and esm for your customers 12 95868af5 a93d 405b a545 37576a6b6136](https://troeger-services.com/wp-content/uploads/2022/11/95868af5-a93d-405b-a545-37576a6b6136.png)
PROFESSIONAL ADVICE
IT service management with ITSM purchasing advice
Do you need professional advice on planning and implementing your IT service management?
The e-book "ITSM & ESM Buyer's Guide" will help you make the right choice.
THIS INFORMATION WILL HELP YOU
Save time with our ITSM purchasing advice
Does your company need an IT service management tool?
Then you should read our e-book.
Here you will find Information that will help you can the right IT Service Management & Enterprise Service Management solution for your company.
![Accelerating application delivery with itsm, itom and esm for your customers 13 The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.](https://troeger-services.com/wp-content/uploads/2023/12/tibc_logo_1zeilig_rgb-1-e1702089590391.png)
![Accelerating application delivery with itsm, itom and esm for your customers 14 31c5c9ef 04d5 4b4c 8fa7 d98840f3cb5a](https://troeger-services.com/wp-content/uploads/2022/11/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a.jpg)
André Tröger - CEO
TRÖGER IT BUSINESS CONSULTING
"Choosing the right ITSM tool doesn't have to be difficult.
Make it easy for yourself with our E-Book "ITSM BUYING ADVICE".