What is Enterprise Service Management?
Start scaling your organization efficiently across business units through ESM and ITSM
"It's time to further develop your enterprise service management"
Digitize your HR
Better, faster and more cost-effective HR services through process automation and advanced reporting.
Transform building management
Help facility managers cut through the noise and focus on key priorities and issues.
Enable financial transparency
Track costs as they are incurred and discover where and how value is created.
THE DIFFERENCES BETWEEN ITSM, ESM AND ITOM EXPLAINED.
In this video I would like to explain the differences between IT Service Management, Enterprise Service Management and IT Operations Management
Improve your IT service desk
Give your employees and end users easier access to information and tools to get their jobs done.
Drag-and-drop designer
Drag-and-drop process automation makes process and service automation easy and helps you to create new service offers in just a few minutes.
Low-code technology
Low- and no-code tech turns every employee into a citizen developer. They no longer have to rely on the IT department to develop solutions for the rest of the company.
Title Simple integration
A range of simple connectors allows you to easily connect and control third-party systems - without any additional programming effort.
End-to-end automations
Start orchestration processes from the service catalog for complete end-to-end automation.
Data-rich dashboards
Get an overview of end-user requirements and system performance with dashboards that show status and trends.
Title Intelligent analysis
Understand capacity, availability, performance, compliance and security events with intelligent monitoring and analytics.
Figures
24-hour access
Put the power of technology and support in the hands of your employees: anywhere, anytime.
60% Time saving
Take back control of your time by automating repetitive tasks and taking the administrative burden off your hands.
100% Operating time
Eliminate interruptions to billable time with comprehensive tools that help you achieve uninterrupted availability.
Tools for the digital workplace
Enterprise Service Management tools such as IFS assyst provide a platform that delivers and supports business services wherever and whenever they are needed.
Support for home workers
A great digital support experience is critical for employees working from home. IFS assyst's modern service desk helps you support home workers without stretching budgets or teams.
Digital transformation
Drive innovation inside and outside IT with digital capabilities that empower everyone in your organization. Give every employee the insights and tools they need to stay ahead of the game.
Take the first step towards transforming your company
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