Welcome to the Opentext ITOM Blog, your reliable partner for information about IT Operations Management (ITOM), Enterprise Service Management (ESM) and IT Service Management (ITSM).
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Observability and Service Management Blog Learn how https://software.microfocus.com/en-us/software/it-operations-management (ITOM) solutions fuel digital business performance through automation, orchestration
- Network Management 25.3 Release Readiness Webinarby Kenny Heindel on 7. July 2025 at 19:31
Constantly striving to achieve peak network performance? Then don’t miss this illuminating webinar about OpenText’s latest network management capabilities.(read more)
- Service Manager 9.81, Asset Manager 9.91 and Connect-It 9.92 Release Readiness Webinarby Ming FENG on 19. June 2025 at 5:14
Join us for an engaging technical webinar where we’ll walk you through the exciting new features in the latest releases of OpenText Service Manager and Asset Manager and Connect-It. July 10th 16:00 – 17:10 (UTC+00:00) Dublin, E…(read more)
- Is your legacy CMDB holding back your IT operational excellence?by Bill Dyck on 16. June 2025 at 6:00
Discover how modern CMDB solutions enable real-time visibility, accelerate ITSM, and achieve IT operational excellence in hybrid cloud environments.(read more)
- Revolutionize Your Service Desk: 3 Ways AI Transforms IT Service Managementby Observability and Service Management team on 10. June 2025 at 21:45
Discover how AI is revolutionizing the service desk experience. Explore 3 key ways AI empowers end users, augments service agents, and transforms ITSM administration. Learn more from OpenText.(read more)
- Service Management User Group (June 2025): Integration Studio updatesby Dean Clayton on 8. June 2025 at 11:34
Our next OpenTextTM Service Management User Group meeting is just around the corner, and we’d love for you to join us! This month, we’re diving into Integration Studio. New to Service Management read our what is Service Management page. …(read more)
- What’s New in OpenText Network Operations Managementby Kenny Heindel on 29. May 2025 at 21:50
25.2 delivers private cloud deployment, REST based collection, Firewall Deep Monitoring for Palo Alto, DISA-STIG firewall policy content, & GitLab support(read more)
- What’s new in OpenText Core Cloud Network Observabilityby Kenny Heindel on 29. May 2025 at 11:15
See how OpenText Core Cloud Network Observability delivers real-time insights and proactive monitoring for seamless cloud and hybrid network performance(read more)
- [Webinar] An alternative to VMware Cloud Foundationby Alex Rwankuba on 26. May 2025 at 6:02
Broadcom’s acquisition of VMware has left many IT teams scrambling to navigate steep price hikes, product uncertainty, and a future that feels anything but flexible. If you’re evaluating your next move, you’re not alone—and …(read more)
- What’s new in OpenText Application Observability 25.2by Malini Mohan on 14. May 2025 at 8:44
The new OpenText™︎ Application Observability 25.2 release comes with new offerings and amazing new features and improvements! Read on this blog article to learn more.(read more)
- What’s new in OpenText™︎ AI Operations Management 25.2by Irina Kuvshinova on 13. May 2025 at 13:29
Explore our latest AI Operations Management release, which brings new features and usability enhancements in many areas! Find out about our release updates by reading this blog post.(read more)
- Beyond Discovery: The Power of a Centralized CMDB – forum day 2 insightsby WesHeapsPMM on 9. May 2025 at 3:30
Day 2 covered the importance of a centralized CMDB for modern IT operations. (read more)
- CIO priorities 2025: Universal Discovery & CMDB solutions – Discovery Forum day 1 highlightsby WesHeapsPMM on 8. May 2025 at 22:11
: Explore the highlights from Day 1 of our Discovery Forum. Learn how Universal Discovery and CMDB address critical challenges in 2025, including security and cost optimization. (read more)
- What’s new in OpenText™︎ Operations Bridge Manager and SiteScope 25.2by Irina Kuvshinova on 8. May 2025 at 13:30
The OpenText™︎ AI Operations Management 25.2 release comes with a large number of new features and usability improvements! Read on this blog article to learn what’s new in Operations Bridge Manager (OBM) and SiteScope.(read more)
- Service Management User Group (May 2025): Reporting on DORA related ICT incidents with our new free studio appby Dean Clayton on 8. May 2025 at 13:18
Our next OpenTextTM Service Management User Group meeting is just around the corner, and we’d love for you to join us! This month, we’re diving into one of the newest Service Management Studio Apps—designed specifically to support r…(read more)
- NetMRI End-of-Life: Migrate to OpenText Network Automationby Kenny Heindel on 17. April 2025 at 7:00
NetMRI support ends April 2027. Learn how to smoothly transition to OpenText Network Automation for better compliance, security, and operational efficiency.(read more)
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