CIO role
CIOs face the same challenges everywhere - a holistic view of the 3 disciplines ITSM, ESM and ITOM will lead you to success

Do you know that?
As a CIO, you are confronted with the challenges of ITSM, ITOM and ESM.
One holistic Observation of these three disciplines is crucial to your success. With the right implementation and use of ITSM and ESM, you can achieve a fast Success (Quickwin) and strengthen your role as CIO. Complemented by ITOM, it enables you to implement efficient and inexpensive IT services. With ITSM/ESM, you can manage your IT services effective and manage the Customer support improve.
By implementing an ITIL-based service management strategy, you can optimize IT processes and improve the quality of your service. Efficiency increase.
ESM enables you to offer not only IT services, but also business services. orchestrate and a ensure a seamless service flow.
With ITOM, you can monitor the performance of the IT infrastructure and proactively identify and resolve problems.
Overall, ITSM/ESM offer you the opportunity to manage your IT services at a high level. Quality level and to provide the Value contribution IT for the The company to maximize.
With the right implementation and use of ITSM and ESM, you can achieve rapid success (Quickwin) and Strengthen your role as CIO.
Supplemented by ITOM, it enables you to, Efficient and cost-effective IT services offer. With ITSM/ESM, you can effectively manage your IT services and improve customer support. By implementing an ITIL-based service management strategy, you can optimize IT processes and increase efficiency.
ESM enables you to orchestrate not only IT services but also business services and ensure a seamless service flow.


Innovation slowed down
Innovation and digital transformation take too long and do not keep up with the pace of change.

Unforeseeable IT costs
The overall IT costs are too high and unpredictable as systems and solutions are duplicated throughout the company.

Low productivity
Employees spend too much time on low-value administrative tasks, which reduces the overall productivity of the company.

THE DIFFERENCES BETWEEN ITSM, ESM AND ITOM EXPLAINED.
In this video I would like to explain the differences between IT Service Management, Enterprise Service Management and IT Operations Management

What can you do with ITSM/ ESM?

Connect your IT
Connect all your IT tools in one place and get the overview and control you need.

Reduce your costs
Reduce your ITSM costs to an absolute minimum with a simple company subscription.

Maximize productivity
Increase productivity and innovation by giving end users tools they want to use.

Reduce the administrative burden
Provide company-wide self-service automation and get more out of your company resources.

Breaking open silos
Bring your employees together with tools that make collaboration easier and encourage positive action.

Empower your workforce
Help everyone help themselves with easy-to-use technology that can support them with their most pressing issues.