Automation, workflow, ITSM
Automation and workflows with ITSM and ESM - focus on the really important tasks and create the basis for your growth
"...and the best? Evaluate with our independent consulting approach, the best manufacturers, with only one contact person"
Effortless automation for smoother service delivery
Switch your repetitive tasks to Auto-Drive
Automate your most important routine processes and give all employees more time to concentrate on the strategic aspects of their tasks.
Stay up to date with the latest developments
Simple data collection, intelligent analyses and automatic responses take the work out of event management.
Ensure a robust and stable infrastructure
Get a comprehensive overview of capacity and availability with real-time monitoring, historical trends and what-if scenario analysis.
THE DIFFERENCES BETWEEN ITSM, ESM AND ITOM EXPLAINED.
In this video I would like to explain the differences between IT Service Management, Enterprise Service Management and IT Operations Management
Everyday processes that just work
With simple drag-and-drop tools, anyone can create workflows for processes like invoicing, onboarding or annual office maintenance.
Drag-and-drop designer
Drag-and-drop process automation makes process and service automation easy and helps you to create new service offers in just a few minutes.
Low-code technology
Low- and no-code tech turns every employee into a citizen developer. They no longer have to rely on the IT department to develop solutions for the rest of the company.
Simple integration
A range of simple connectors allows you to easily connect and control third-party systems - without any additional programming effort.
End-to-end automations
Start orchestration processes from the service catalog for complete end-to-end automation.
Data-rich dashboards
Get an overview of end-user requirements and system performance with dashboards that show status and trends.
Intelligent analysis
Understand capacity, availability, performance, compliance and security events with intelligent monitoring and analytics.
Advantages over advantages
24-hour access
Put the power of technology and support in the hands of your employees: anywhere, anytime.
60% Time saving
Take back control of your time by automating repetitive tasks and taking the administrative burden off your hands.
100% Operating time
Eliminate interruptions to billable time with comprehensive tools that help you achieve uninterrupted availability.
Tools for the digital workplace
Enterprise service management tools, including ITOM, provide a platform that delivers and supports business services wherever and whenever they are needed...
Support for home workers
A great digital support experience is critical for employees working from home. A modern service desk helps you support employees without stretching budgets or teams...
Digital transformation
Drive innovation inside and outside IT with digital capabilities that empower everyone in your organization. Give every employee the insights and tools they need to stay ahead of the game.
Take the first step towards transforming your business. Let us show you how IFS assyst can maximize your IT efforts and give you an overview of the key features and functions.
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