This change with ITSM and ESM is more than just a trend!
The competitive advantage of service-oriented manufacturing through ITSM, ITOM and ESM
Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways towards service-oriented manufacturing and how IT and Enterprise Service Management can serve as an enormous competitive advantage for your sustainable growth.
The competitive advantage of service-oriented production
Together with our partner IFS and the ITSM/ ITOM/ ESM solution Assyst, we will soon be publishing a video series with 8 consecutive topics for you. About ways to a service-oriented production and how IT and Enterprise Service Management can serve as an enormous competitive advantage.
We are currently experiencing a shift from a product-oriented approach to a service-oriented approach. For decades, manufacturing was synonymous with the production of material goods - cars, appliances and widgets in all colors, shapes and sizes.
Success was often measured by the volume of products that rolled off the assembly lines. Companies competed fiercely on the basis of product features, cost efficiency and supply chain performance. Those were the days of visible results! But times have changed, as have markets and consumer preferences.
We are in an age where consumers increasingly value not just the product itself, but the whole experience that surrounds it. This change is more than just a trend; it is a seismic shift! Manufacturers will no longer be able to ignore it!
The changes are already clearly visible, in addition to the fact that they are currently occurring at an unprecedented speed and it can be assumed that these are only the harbingers of a fundamentally changing economy as we have known it up to now.
Revolutionize your manufacturing processes with IT
Using service-oriented production for competitive advantages
Explore the transformative shift from product-centric to service-centric manufacturing. Understand how IT and Enterprise Service Management are critical in this evolution and provide a significant competitive advantage. This series, in partnership with IFS Assyst, illuminates the path to a service-oriented future and positions organizations as industry leaders.
Mastering service-oriented production
Transformation through service-centric business models
Explore the transition to service-based manufacturing, critical to industrial success. Over 60% of manufacturers are turning to outcome-based service contracts, representing a significant transformation of business models. This trend appeals to a digitally driven, demanding market. Take advantage of this development with our series, including insights from expert André Tröger and IFS Assyst, to effectively navigate the service-centric future.
Determining the future of manufacturing yourself
Mastering the challenges of service-oriented production
Explore the transition from product-focused to service-oriented manufacturing in response to globalization, commoditization and changing market demands. Our series explores how IT and enterprise service management are enabling manufacturers to adapt, offer unique solutions and personalized experiences, and stand out in a dynamic industry.
Achieving sustainable growth with IT & ESM principles
Mastering ITSM & ESM in production
Discover how ITSM and ESM principles are revolutionizing manufacturing, with a focus on holistic integration and service-oriented thinking. Elements such as service catalogs, SLAs, workflow automation and knowledge management improve service delivery and drive innovation. Our next chapter highlights the benefits of implementing ITSM and ESM in the manufacturing industry.
Increasing efficiency with ITSM & ESM
Advantages of ITSM & ESM in production
Discover the transformative impact of ITSM & ESM in manufacturing that increases efficiency and productivity. These solutions optimize processes, save costs and increase satisfaction, with a focus on people and seamless experiences. They also provide faster problem resolution and data-driven insights that are essential for competitive success.
5 strategies for clear competitive advantages
Expand offerings & overtake competitors
Discover five key strategies to improve your manufacturing business: standardization, digital transformation, scalable infrastructure, talent development and partnerships and alliances. These approaches simplify operations, drive growth and increase competitiveness. Engage with us to leverage these strategies to advance your business.
5 Growth strategies in the manufacturing industry
Mastering challenges for secure expansion
Discover five strategies for growth in manufacturing: scalability assessment, change management, risk mitigation, data security and focus on customers and suppliers. These approaches harmonize all processes and stakeholders, ensuring success and differentiation in the highly competitive manufacturing sector. Look forward to real-life examples and an e-book in our next news article.
Success Stories in ITSM & ESM
Real ITSM & ESM transformations
Our finale presents two success stories: Allied Bakeries and Cintas. Allied Bakeries optimized operations with IFS assyst, while Cintas increased efficiency with Enterprise Service Management. These examples show how ITSM & ESM can simplify operations and increase customer satisfaction. Contact us for a customized path to success.
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24-hour access
Put the power of technology and support in the hands of your employees: anywhere, anytime.
60% Time saving
Take back control of your time by automating repetitive tasks and taking the administrative burden off your hands.
100% Operating time
Eliminate interruptions to billable time with comprehensive tools that help you achieve uninterrupted availability.
Tools for the digital workplace
Enterprise Service Management tools such as IFS assyst provide a platform that delivers and supports business services wherever and whenever they are needed.
Support for home workers
A great digital support experience is critical for employees working from home. IFS assyst's modern service desk helps you support home workers without stretching budgets or teams.
Digital transformation
Drive innovation inside and outside IT with digital capabilities that empower everyone in your organization. Give every employee the insights and tools they need to stay ahead of the game.
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