For IT managers
Minimize system failures and ensure the associated customer satisfaction
Finally move away from task forces and permanent pressure situations towards harmonization in your team through permanent IT optimization and the introduction of a digital control center.
Reduce complexity, increase responsiveness
Give business and IT users the ability to work without waiting with automation, virtual agents and an intuitive self-service approach. With solutions from Tröger IT, users get what they want quickly without overburdening your IT staff.
Performance Quality Management
We carry out performance measurements, performance analyses and performance optimizations of your IT systems on a conceptual and operational level.
Business Service Management
We support you in setting up and expanding efficient business service management, including performance monitoring, service level monitoring, reporting and alerting.
Development and review of IT concepts
We evaluate your business processes and assess their implementation with regard to performance-relevant issues for mapping in your IT environment.
Conception and sizing of high-performance application architectures
We plan an IT infrastructure that is optimally tailored to your business and help to avoid performance bottlenecks in advance.
Performance assessments and performance optimizations
We create comprehensive performance profiles based on state-of-the-art performance tests - on site or in the cloud - and identify existing performance bottlenecks. We then implement an optimization strategy.
Training and software
We provide you with the necessary practical, theoretical and technical knowledge to independently plan and implement your performance and quality assurance measures. Our software products help you to understand, predict and analyze - in real time.
What our customers say
Case study premium car manufacturer
How a leading German premium car manufacturer introduced the digital control center
After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.
35 pages of expertise
This e-book will help you to introduce the right IT Service Management & Enterprise Service Management solution in your company.
35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your ITSM & ESM solution.
Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.
IT service management with ITSM purchasing advice
Do you need professional advice on planning and implementing your IT service management?
The e-book "ITSM & ESM Buyer's Guide" will help you make the right choice.
THIS INFORMATION WILL HELP YOU
Save time with our ITSM purchasing advice
Does your company need an IT service management tool?
Then you should read our e-book.
Here you will find Information that will help you can the right IT Service Management & Enterprise Service Management solution for your company.