For IT managers and ITSM - ITOM and ESM
Minimize system failures and ensure the associated customer satisfaction
Finally move away from task forces and permanent pressure situations towards harmonization in your team through permanent IT optimization and the introduction of a digital control center.
![For it-manager and itsm, itom and esm 1 Minimize losses](https://troeger-services.com/wp-content/uploads/2021/07/ausfaelle-minimieren.png)
Our services
Reduce complexity, increase responsiveness
Give business and IT users the ability to work without waiting with automation, virtual agents and an intuitive self-service approach. With solutions from Tröger IT, users get what they want quickly without overburdening your IT staff.
![For it-manager and itsm, itom and esm 2 Performance quality management](https://troeger-services.com/wp-content/uploads/2021/07/performance-quality-management.png)
Performance Quality Management
We carry out performance measurements, performance analyses and performance optimizations of your IT systems on a conceptual and operational level.
![For it-manager and itsm, itom and esm 3 Business service management](https://troeger-services.com/wp-content/uploads/2021/07/business-service-management.png)
Business Service Management
We support you in setting up and expanding efficient business service management, including performance monitoring, service level monitoring, reporting and alerting.
![For it-manager and itsm, itom and esm 4 Development](https://troeger-services.com/wp-content/uploads/2021/07/entwicklung.png)
Development and review of IT concepts
We evaluate your business processes and assess their implementation with regard to performance-relevant issues for mapping in your IT environment.
![For it-manager and itsm, itom and esm 5 Concept](https://troeger-services.com/wp-content/uploads/2021/07/konzeption.png)
Conception and sizing of high-performance application architectures
We plan an IT infrastructure that is optimally tailored to your business and help to avoid performance bottlenecks in advance.
![For it-manager and itsm, itom and esm 6 Optimization](https://troeger-services.com/wp-content/uploads/2021/07/optimierung.png)
Performance assessments and performance optimizations
We create comprehensive performance profiles based on state-of-the-art performance tests - on site or in the cloud - and identify existing performance bottlenecks. We then implement an optimization strategy.
![For it-manager and itsm, itom and esm 7 Training](https://troeger-services.com/wp-content/uploads/2021/07/schulung.png)
Training and software
We provide you with the necessary practical, theoretical and technical knowledge to independently plan and implement your performance and quality assurance measures. Our software products help you to understand, predict and analyze - in real time.
Case Study
What our customers say
![For it-manager and itsm, itom and esm 8 Meeting on the introduction of the digital control center](https://troeger-services.com/wp-content/uploads/2021/08/einfuehrung-digitalen-leitstand.jpg)
Case study premium car manufacturer
How a leading German premium car manufacturer introduced the digital control center
After three months of the project phase, data was collected in real time, and through performance benchmarking up to month six, the processes were optimized in such a way that savings in the six-figure to million range were immediately noticeable.
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35 pages of expertise
This e-book will help you to introduce the right IT Service Management & Enterprise Service Management solution in your company.
35 pages of concentrated knowledge so that you don't make the wrong decision when choosing your ITSM & ESM solution.
Get a head start and learn how to choose the right IT service management and enterprise service management solution for your organization before you invest.
![For it-manager and itsm, itom and esm 9 95868af5 a93d 405b a545 37576a6b6136](https://troeger-services.com/wp-content/uploads/2022/11/95868af5-a93d-405b-a545-37576a6b6136.png)
PROFESSIONAL ADVICE
IT service management with ITSM purchasing advice
Do you need professional advice on planning and implementing your IT service management?
The e-book "ITSM & ESM Buyer's Guide" will help you make the right choice.
THIS INFORMATION WILL HELP YOU
Save time with our ITSM purchasing advice
Does your company need an IT service management tool?
Then you should read our e-book.
Here you will find Information that will help you can the right IT Service Management & Enterprise Service Management solution for your company.
![For it-manager and itsm, itom and esm 10 The titbc company logo, the experts for itsm, itom, esm. The only experts who include all perspectives for your guaranteed success.](https://troeger-services.com/wp-content/uploads/2023/12/tibc_logo_1zeilig_rgb-1-e1702089590391.png)
![For it-manager and itsm, itom and esm 11 31c5c9ef 04d5 4b4c 8fa7 d98840f3cb5a](https://troeger-services.com/wp-content/uploads/2022/11/31c5c9ef-04d5-4b4c-8fa7-d98840f3cb5a.jpg)
André Tröger - CEO
TRÖGER IT BUSINESS CONSULTING
"Choosing the right ITSM tool doesn't have to be difficult.
Make it easy for yourself with our E-Book "ITSM BUYING ADVICE".